1. Who We Are
Business Name: Lumendary Coaching
Email: hello [at] lumendarycoaching [dot] com
Business Address: Wierickerschans 8, 3905XM, Veenendaal, Utrecht, The Netherlands
Data Controller: Jeroen Stevens, sole proprietor
2. What Data We Collect
We do not collect personal data through forms on our website. However, personal information may be collected via the Calendly scheduling tool embedded on our site, including:
- Your name
- Email address
Also, when entering a coaching agreement, we collect personal information necessary for invoicing, such as:
- Personal or business name
- Personal or business address
- EU VAT number (if applicable)
Additionally, we use GoatCounter, a privacy-friendly analytics service, which collects anonymized data such as:
- Country of visit
- Device size and type
- Browser and operating system
No cookies or personal data are collected via GoatCounter that could be used to identify you as an individual.
3. Why We Collect Your Data
We collect and process your personal data to:
- Allow you to schedule and attend coaching sessions
- Conduct video calls via Google Meet
- Contact you before or after a session (via email or LinkedIn)
- Send relevant follow-up information
- Issue invoices and process payments
- Understand general website usage through anonymous analytics
Our legal basis for processing this data includes:
- Consent: when you voluntarily provide data in the Calendly form
- Legitimate interest: to run and improve our services
4. Third-Party Services
We use the following third-party services that may process personal data:
- Calendly (Calendly LLC, USA): Used for appointment scheduling. Stores data you enter in the booking form.
- Google Meet (Google LLC, USA): Used to conduct video sessions via Google Workspace.
- GoatCounter (EU-Hosted): Provides anonymous, cookie-free website analytics.
- Hostinger (Hostinger International, LT): Our website hosting provider. May log technical data (such as IP address) for security and operational purposes.
5. International Data Transfers
Some of the services listed above (e.g., Calendly, Google Meet) are based outside the EEA. Your data may therefore be transferred internationally. These providers use Standard Contractual Clauses (SCCs) and other safeguards approved under GDPR to protect your data.
6. Data Retention
Personal data provided during booking is stored on Calendly's servers. Lumendary Coaching does not store or separately download this information.
Retention is governed by the policies of these third-party services. Please refer to their privacy documentation for more details:
7. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Correct inaccuracies
- Request deletion
- Restrict or object to processing
- Lodge a complaint with a supervisory authority
To exercise any of these rights, contact us at hello [at] lumendarycoaching [dot] com. Upon request, we will delete your data from any third-party services we use, provided no legal obligations require us to retain it.
8. How We Protect Your Data
Our website uses HTTPS encryption and is hosted by Hostinger, which applies modern security standards. Your personal data is processed only through secure, reputable third-party platforms.
9. Age Restriction
Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from minors.
10. Updates to This Policy
This policy may be updated from time to time. The latest version will always be available on this page. We encourage you to review it periodically.